AI employees ship onboarding, watch product signals, surface expansion windows, and reach out before churn — across every account, not just the top 50.
AI employees don’t wait for the queue to fill. They monitor signals, triage, and act — humans only get pinged when judgment is required.
Half of trials never hit the aha moment. AI watches usage, sends the right enablement nudge in their voice.
Usage spikes for 5 days, then settles. AI surfaces the window the same day and briefs the AE.
Admin role change + support ticket = 60-day churn risk. AI catches the pattern and triggers the save play.
The long tail goes silent. AI runs digital CSM for every account; humans take the strategic ones.
icp.md · health-score.md · save-plays.md · expansion-cues.md. Always-current.
Usage, support, billing, comms — synthesized into health, signals, and the right next move.
Strategic QBRs, executive saves, deal expansions — humans, fully briefed.
We deploy the AI company tuned for saas — vault, voice, integrations, employees — and you operate it. Or run the open-source desktop app on your laptop.