Black Magic AI
Black Magic AI
Two paths · same product
Custom enterprise agents
Built to spec

Bespoke AI agents — designed, deployed, and operated for your enterprise. Built around your stack, your data, your voice. Production-ready in days, not quarters.

we design · you operate
Operator console
Run the company

Home, org chart, runs, spend, queues, vault — the cockpit you use to operate the AI company day to day.

one room · every team
ChangelogDocs
Hire today
Theo S.
LinkedIn Outreach
Maya R.
Outbound Lead
Jordan T.
SDR
Priya K.
AE Copilot
Eli V.
Researcher
Lina C.
GEO Analyst
Niko A.
Website Visitor
Browse by team · 12 live
live · beta · roadmap
GTM live
7 live · pipeline ops
Engineeringbeta
4 live · PRs & on-call
Customer Successbeta
3 live · digital CSM
Finance & Opsbeta
AR · AP · close
Peoplesoon
Sourcing · onboarding
Legalsoon
Redlines · vendor paper
Marketingsoon
Content · ads · lifecycle
Sales Opssoon
Forecast · deal desk
Data & Analyticssoon
Metrics · anomalies
Securitysoon
SIGs · audit · triage
Designsoon
Marketing · UI alts
IT & Platformsoon
Access · helpdesk
Vertical playbooks · 12audited · industry-tuned
Logistics
Dispatch, freight, last-mile ops.
Utilities
Outage triage, field-ops dispatch.
Airlines
Crew ops, IROPS recovery.
Financial Services
Underwriting, KYC, disputes.
Retail
Merch, returns, support.
Manufacturing
Procurement, QA, vendors.
Healthcare
Prior auth, scheduling, intake.
Insurance
Claims triage, underwriting.
Real Estate
Leasing, tenant ops.
Hospitality
Front desk, OTA, reviews.
B2B SaaS
Onboarding, expansion, churn.
Construction
Bids, RFIs, vendor coordination.
Docs
Log in
Book a demo
Black Magic AI

Twelve AI teams. One company. Zero humans needed for the routine 80%. Plus bespoke enterprise agents — designed, deployed, and operated for you. Production-ready in days.

Book a customized demo →
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Hire today
  • Theo · LinkedIn
  • Maya · Outbound
  • Jordan · SDR
  • Priya · AE Copilot
  • Eli · Researcher
  • Lina · GEO
  • Niko · Visitors
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  • Logistics
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© 2026 Black Magic AI. All rights reserved.
All Systems Live
blackmagic ai
Industries · Hospitality

Front desk, OTA ops, guest comms — without the lobby crush.

AI employees answer the OTA, run the upsell, manage rate parity, and resolve the noisy-neighbor complaint — in seven languages, before the front-desk line forms.

Book a demo See the AI teams
What runs in the background

The work happens before anyone files a ticket.

AI employees don’t wait for the queue to fill. They monitor signals, triage, and act — humans only get pinged when judgment is required.

Live property ops · today
286 guest touches in the last hour
    What gets automated

    The boring 80% — gone.

    OTA inboxes pile up overnight

    Every market wakes up asking the same five things. AI answers in their language, instantly.

    Rate parity drifts unnoticed

    OTAs go out of sync, ADR leaks. AI watches every channel and corrects within minutes.

    Pre-arrival upsell is missed

    Suites and late-checkouts go unsold. AI sends the right offer 48h before arrival, in language.

    Bad reviews need an instant reply

    A 24h reply window kills CSAT. AI drafts the apology + remedy with GM tone, ready to send.

    Outcomes

    What changes when hospitality is run by AI.

    OTA reply time
    5h40s
    −99%
    Pre-arrival upsell take
    6%22%
    3.7×
    Review reply within 24h
    38%96%
    +58pp
    How it runs

    Three steps. No overhaul.

    Vault the playbook

    01

    rate-grid.md · upsell-offers.md · review-tone.md · house-rules.md. Multilingual.

    AI runs the desk in 7 languages

    02

    OTAs, reviews, upsells, parity — all happening 24/7 in the background.

    GM stays sovereign

    03

    Refunds, comp approvals, brand-sensitive replies — held for human until you flip the switch.

    AI employees on this account

    Hire the team that handles Hospitality.

    Kai W.
    Support Triage

    Reads every ticket. Drafts the how-tos. Routes the bugs. Holds the billing for human sign-off.

    Open profile
    Mei L.
    Churn Rescue

    Spots the accounts slipping — usage drop, sentiment turn, champion change — and runs the save play.

    Open profile
    Noor S.
    Onboarding Specialist

    Sends the day-0 welcome the moment a contract closes. Books the kickoff. Pings the day-7 check-in.

    Open profile
    Sana O.
    AR Chaser

    Drafts the dunning letter at the right tone for the right age. Always drafts, never auto-send.

    Open profile
    Jordan T.
    SDR

    Replies fast. Books meetings. Re-routes the dead-ends. The follow-up worker that never forgets.

    Open profile

    Run hospitality without the back office.

    We deploy the AI company tuned for hospitality — vault, voice, integrations, employees — and you operate it. Or run the open-source desktop app on your laptop.

    Book a demo See the AI teams