Black Magic AI
Black Magic AI
Two paths · same product
Custom enterprise agents
Built to spec

Bespoke AI agents — designed, deployed, and operated for your enterprise. Built around your stack, your data, your voice. Production-ready in days, not quarters.

we design · you operate
Operator console
Run the company

Home, org chart, runs, spend, queues, vault — the cockpit you use to operate the AI company day to day.

one room · every team
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Theo S.
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Maya R.
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Jordan T.
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Priya K.
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Eli V.
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Lina C.
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Niko A.
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Crew ops, IROPS recovery.
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Black Magic AI

Twelve AI teams. One company. Zero humans needed for the routine 80%. Plus bespoke enterprise agents — designed, deployed, and operated for you. Production-ready in days.

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All Systems Live
blackmagic ai
Industries · Airlines

IROPS recovery and crew ops — at the speed of the disruption.

AI employees handle irregular ops the moment they hit. Re-accommodate passengers, re-plan crew, draft the gate announcement — before the next flight pushes back.

Book a demo See the AI teams
What runs in the background

The work happens before anyone files a ticket.

AI employees don’t wait for the queue to fill. They monitor signals, triage, and act — humans only get pinged when judgment is required.

Live IROPS · today
6 disruptions in the last hour
    What gets automated

    The boring 80% — gone.

    IROPS reroute is slow

    Weather hits. 200 passengers need a re-accommodation. Manual: 90 minutes. AI: 90 seconds.

    Crew duty plays cascade

    One bust ripples across the next 4 rotations. AI re-plans the whole sub-tree, with legality + fatigue rules.

    Customer comms generic

    "Your flight is delayed" hurts. AI personalizes per pax: connection saved, hotel issued, next-best option, all in language.

    Hub-control bandwidth

    Hub control rooms drown when 3 things go wrong. AI absorbs the routine, surfaces only what needs human judgment.

    Outcomes

    What changes when airlines is run by AI.

    Time to reaccom 200 pax
    90 min90 sec
    −98%
    CSAT post-IROPS
    2.83.9
    +1.1
    Crew bust catches before flight
    64%97%
    +33pp
    How it runs

    Three steps. No overhaul.

    Vault the rule book

    01

    pax-policy.md · crew-rules.md · hotel-blocks.md · comms-templates.md. Auditable.

    AI runs the disruption play

    02

    Re-accom + crew re-plan + comms in parallel within seconds of the trigger.

    Ops stays sovereign

    03

    Auto-act only on the lanes you flip on. Everything held for human until then. Full audit.

    AI employees on this account

    Hire the team that handles Airlines.

    Kai W.
    Support Triage

    Reads every ticket. Drafts the how-tos. Routes the bugs. Holds the billing for human sign-off.

    Open profile
    Mei L.
    Churn Rescue

    Spots the accounts slipping — usage drop, sentiment turn, champion change — and runs the save play.

    Open profile
    Jordan T.
    SDR

    Replies fast. Books meetings. Re-routes the dead-ends. The follow-up worker that never forgets.

    Open profile
    Noor S.
    Onboarding Specialist

    Sends the day-0 welcome the moment a contract closes. Books the kickoff. Pings the day-7 check-in.

    Open profile
    Priya K.
    AE Copilot

    Walks every AE into every call with a one-pager. Ships the recap and the next-step list before they close their laptop.

    Open profile

    Run airlines without the back office.

    We deploy the AI company tuned for airlines — vault, voice, integrations, employees — and you operate it. Or run the open-source desktop app on your laptop.

    Book a demo See the AI teams