Black Magic AI
Black Magic AI
Two paths · same product
Custom enterprise agents
Built to spec

Bespoke AI agents — designed, deployed, and operated for your enterprise. Built around your stack, your data, your voice. Production-ready in days, not quarters.

we design · you operate
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Run the company

Home, org chart, runs, spend, queues, vault — the cockpit you use to operate the AI company day to day.

one room · every team
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Theo S.
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Priya K.
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Eli V.
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Claims triage, underwriting.
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Black Magic AI

Twelve AI teams. One company. Zero humans needed for the routine 80%. Plus bespoke enterprise agents — designed, deployed, and operated for you. Production-ready in days.

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blackmagic ai
Industries · Insurance

Claims triage and underwriting — at the speed of the FNOL.

AI employees take the FNOL, classify the claim, pull the policy docs, score the risk, and draft the customer letter — before the adjuster opens the file.

Book a demo See the AI teams
What runs in the background

The work happens before anyone files a ticket.

AI employees don’t wait for the queue to fill. They monitor signals, triage, and act — humans only get pinged when judgment is required.

Live claims desk · today
64 cases in the queue
    What gets automated

    The boring 80% — gone.

    FNOL intake is slow

    Calls, forms, emails, PDFs. AI normalizes into a clean claim record and pulls the policy in seconds.

    Triage lacks consistency

    Two adjusters score the same loss differently. AI applies the same playbook every time and flags the edges.

    Underwriters drown in clean cases

    70% of UW cases are clean and predictable. AI clears them; humans price the rest.

    Customer letters are generic

    Templates feel cold. AI drafts in the carrier voice, with the actual case facts and next-step clarity.

    Outcomes

    What changes when insurance is run by AI.

    Time to first FNOL response
    4h90s
    −99%
    Auto-cleared UW cases
    32%74%
    +42pp
    Adjuster cases / day
    1446
    3.3×
    How it runs

    Three steps. No overhaul.

    Vault the policy

    01

    coverage-grid.md · siu-rules.md · uw-guides.md · letter-templates.md. Auditable.

    AI runs first pass

    02

    FNOL triage, photo scoring, policy match, customer letters — all with citations.

    Adjusters on judgment

    03

    Edge cases, large losses, suspected fraud — routed to the right human with the file pre-read.

    AI employees on this account

    Hire the team that handles Insurance.

    Kai W.
    Support Triage

    Reads every ticket. Drafts the how-tos. Routes the bugs. Holds the billing for human sign-off.

    Open profile
    Mei L.
    Churn Rescue

    Spots the accounts slipping — usage drop, sentiment turn, champion change — and runs the save play.

    Open profile
    Hugo D.
    Bookkeeper

    Categorizes every transaction. Updates runway daily. Flags anomalies before they bleed.

    Open profile
    Jordan T.
    SDR

    Replies fast. Books meetings. Re-routes the dead-ends. The follow-up worker that never forgets.

    Open profile
    Sana O.
    AR Chaser

    Drafts the dunning letter at the right tone for the right age. Always drafts, never auto-send.

    Open profile
    Dana E.
    Contract Reviewer

    Reads the MSA against your playbook. Proposes red-line edits in tracked-changes form. Flags must-haves that are missing.

    Open profile

    Run insurance without the back office.

    We deploy the AI company tuned for insurance — vault, voice, integrations, employees — and you operate it. Or run the open-source desktop app on your laptop.

    Book a demo See the AI teams